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Results for "service recovery"
Status: NewStatus: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Status: NewStatus: PreviewSkills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Status: Free TrialSkills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
Status: NewStatus: Free TrialSkills you'll gain: Incident Response, Business Continuity Planning, Disaster Recovery, Computer Security Incident Management, Investigation, Business Continuity, Cybersecurity, Business Priorities, Resource Management, Resource Allocation, Prioritization, Risk Analysis, Business Analysis, Data Storage Technologies, Law, Regulation, and Compliance, Ethical Standards And Conduct
Status: NewStatus: Free TrialSkills you'll gain: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Cloud Computing, IT Automation, Version Control, Cloud Infrastructure, Automation, Application Deployment, Configuration Management, Project Documentation
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: Mobile Security, Microsoft Windows, Problem Management, System Support, Technical Support and Services, Security Management, Android (Operating System), Computer Security Incident Management, Application Security, Debugging, Threat Management, Apple iOS, Application Performance Management, Performance Tuning
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
Status: Free TrialSkills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
Skills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Business Analysis, IT Infrastructure, Test Planning, Product Testing, Operational Risk, Business Process, Performance Metric, Cloud Computing, Information Technology Architecture
In summary, here are 10 of our most popular service recovery courses
- ITIL V4 Certification Preparation: EDUCBA
- Microsoft IT Support Specialist: Microsoft
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- System Administration and IT Infrastructure Services: Google
- (SSCP) Systems Security Certified Practitioner: Unit 7: Pearson
- CompTIA Cloud CV0-003: Unit 7: Pearson
- A+ Core 2 V15 - Pearson Cert Prep: Unit 3: Pearson
- ServiceNow System Administrator from Zero to Hero: Packt
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
- Apple Certified Support Professional 10.14: Packt
