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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,066 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

GS

Jul 7, 2020

I really enjoyed this course. It was very clear and straight to the point. I just need to go ahead and start trying to apply what I learned and I'm sure I'll get some extra questions then.

TR

Feb 25, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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251 - 275 of 527 Reviews for Improving Communication Skills

By Blanche J

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Mar 27, 2020

Loved the stories on how to apply to my life!

By ビクター

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Jan 8, 2022

AWESOME PROFESSOR AND VIVID COURSE MATERIAL

By Atilio M

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Mar 7, 2019

Great course, easy to follow and understand.

By Solomon O

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Jul 24, 2022

Great course. Very detailed and interesting

By Sarah T

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Mar 27, 2020

Excellent course, with concise information.

By Satish K S

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May 28, 2018

Amazing experience of learning!

Great course

By Gvantsa K

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Sep 19, 2025

perfect...................................

By Jennifer S

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Jun 13, 2021

The course was perfect and understandable

By Beshoy A

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Mar 23, 2020

Great course and the most needed nowadays

By Nurgul

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Jun 5, 2018

Thank you very much for this nice course!

By Mercy O

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Apr 5, 2021

very educative. I enjoyed the course!!!!

By Irena V

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Apr 29, 2020

Very interesting course, easy to follow,

By Lim K B J

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Mar 28, 2020

Great course on effective communication.

By Antonio C V G

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Apr 7, 2020

Excellent!!! Top top training for free.

By Pacita D I

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Oct 1, 2024

i love the difficulty of the assigment

By Jay N

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Apr 13, 2020

i have learned a lot from this course!

By Pavitheran A R

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Jun 3, 2018

Great informative and remainder course

By Dave T

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Apr 13, 2023

Very informational course - loved it!

By Aayush N

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Apr 26, 2020

Great Insights with detailed examples

By Le N

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Oct 12, 2017

It is a pretty nice course. I love it

By zahra s

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Nov 15, 2023

thank you for this great opportunity

By Jasper L

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May 2, 2021

Very informative and great stories!

By Jai J

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Oct 1, 2020

Great Couse with a lot of learning.

By Dyenifer O R

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Jul 23, 2020

Curso Maravilhoso! Recomendo muito!

By Maia L

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Jun 5, 2020

Great course with a great professor