Office Procedures

Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

Skills you'll gain: Proposal Writing, Business Writing, Taking Meeting Minutes, Business Correspondence, Meeting Facilitation, Setting Appointments, Management Reporting, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Office Procedures, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Vocabulary, Scheduling

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency

Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

Skills you'll gain: Office Procedures, Interviewing Skills