Verbal Communication Skills

Verbal communication skills involve the use of words to share information with others through speaking. Coursera's verbal communication skill catalogue teaches you how to effectively use these skills, be it in presentation, negotiation, or everyday conversation. You'll learn about the power of tone, body language, and active listening in conveying your message. Furthermore, you'll master techniques to deliver clear, concise, and persuasive speeches or presentations, and understand how to adapt your communication style according to your audience. Enhance your ability to interact professionally, empathetically and persuasively, whether you're a team leader, a sales person, a customer service representative, or simply someone aiming to improve their communication prowess.