Professionalism

Professionalism is a skill demonstrating behaviors and attitudes that adhere to standards, ethics, and practices of a particular field. Coursera's professionalism catalogue equips you with the ability to conduct oneself with responsibility, integrity, accountability, and excellence. You'll learn about effective communication, time management, leadership, conflict resolution, and ethical decision making. This skill set will prepare you to build positive relationships in the workplace, handle challenging situations with grace, and contribute to a collaborative, respectful, and inclusive environment.
16credentials
70courses

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Results for "professionalism"

  • Status: Free Trial

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

  • Status: Free Trial

    Skills you'll gain: LinkedIn, Interviewing Skills, Social Media, Social Media Strategy, Professional Networking, Strategic Communication, Communication, Negotiation, Professionalism, Business Writing, Decision Making

  • Status: Free Trial

    Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability

  • Status: Free Trial

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

  • Status: Free Trial

    Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management

  • Status: Preview

    Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness

  • Status: Free Trial

    Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Trustworthiness, Professionalism, Personal Integrity, Business Administration, Business Management, Strategic Decision-Making, Compliance Management, Leadership Studies, Environmental Social And Corporate Governance (ESG), Case Studies, Corporate Sustainability, Conflict Management, Team Leadership

  • Status: Free Trial

    Skills you'll gain: Business Writing, Concision, Proofreading, Business Correspondence, Report Writing, Writing, Business Communication, Proposal Writing, Editing, Grammar, Target Audience, Professionalism

  • Status: New
    Status: Free Trial

    Skills you'll gain: Procedure Development, Professionalism

  • Status: Free Trial

    Skills you'll gain: Patient-centered Care, Clinical Leadership, Patient Safety, Patient Education And Counseling, Healthcare Ethics, Patient Communication, Care Management, Health Care, Clinical Practices, Preventative Care, Health Care Administration, Care Coordination, Health Education, Continuous Quality Improvement (CQI), Health Disparities, Professionalism, Science and Research, Clinical Research, Collaboration, Health Promotion

  • Status: Free Trial

    Skills you'll gain: Interviewing Skills, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Professionalism, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Composure, Self-Awareness

  • Status: New
    Status: Free Trial

    Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability

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Leading partners

  • MedCerts
  • CVS Health
  • Georgia Institute of Technology
  • IBM
  • University of Michigan
  • Kennesaw State University
  • The University of Sydney
  • University of California, Irvine