Gain the knowledge and skills you need to advance.
This role has a £25,991 median salary ¹.
A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £25,991 median salary ¹.
Offered by
This role has a £31,123 median salary ¹.
A Real Estate Agent assists clients in buying, selling, and renting properties, providing market insights and handling negotiations.
This role has a £31,123 median salary ¹.
Offered by
University of California, Irvine
Course
Wesleyan University
Specialization
Specialization
University of Michigan
Course
Specialization
Specialization
MedCerts
Specialization
MedCerts
Specialization
Specialization
Course
Course
The language used throughout the course, in both instruction and assessments.
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: LinkedIn, Interviewing Skills, Social Media, Social Media Strategy, Professional Networking, Strategic Communication, Communication, Negotiation, Professionalism, Business Writing, Decision Making
Beginner · Course · 1 - 3 Months
Salesforce
Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks
CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy, Expectation Management, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Trustworthiness, Professionalism, Personal Integrity, Business Administration, Business Management, Strategic Decision-Making, Compliance Management, Leadership Studies, Environmental Social And Corporate Governance (ESG), Case Studies, Corporate Sustainability, Conflict Management, Team Leadership
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Business Writing, Concision, Proofreading, Business Correspondence, Report Writing, Writing, Business Communication, Proposal Writing, Editing, Grammar, Target Audience, Professionalism
Mixed · Course · 1 - 4 Weeks
Board Infinity
Skills you'll gain: Procedure Development, Professionalism
Beginner · Course · 1 - 3 Months
Tecnológico de Monterrey
Skills you'll gain: Patient-centered Care, Clinical Leadership, Patient Safety, Patient Education And Counseling, Healthcare Ethics, Patient Communication, Care Management, Health Care, Clinical Practices, Preventative Care, Health Care Administration, Care Coordination, Health Education, Continuous Quality Improvement (CQI), Health Disparities, Professionalism, Science and Research, Clinical Research, Collaboration, Health Promotion
Beginner · Specialization · 1 - 3 Months
Coursera Instructor Network
Skills you'll gain: Interviewing Skills, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Professionalism, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Composure, Self-Awareness
Beginner · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability
Intermediate · Course · 1 - 4 Weeks