• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Experience

Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Experience Course Catalog

  • P

    Packt

    Mastering WidgetKit in SwiftUI 4, iOS 16 with Dynamic Island

    Skills you'll gain: Apple iOS, Swift Programming, Core Data (Software), Apple Xcode, Mobile Development, Interactive Data Visualization, User Interface (UI), Data Sharing, Application Programming Interface (API), Data Modeling, Data Structures, Real Time Data, Configuration Management

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    G

    Google Cloud

    Acelere a troca de conhecimento com o Agentspace

    Skills you'll gain: OAuth, Generative AI Agents, LLM Application, Data Integration, Application Deployment, Data Access, Data Sharing, Enterprise Application Management, Application Programming Interface (API), Data Store, AWS Identity and Access Management (IAM), System Configuration

    Beginner · Course · 1 - 4 Weeks

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Business Analytics

    Skills you'll gain: Revenue Management, Database Design, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Biostatistics, Social Network Analysis, Sampling (Statistics), Time Series Analysis and Forecasting, Public Key Infrastructure, Predictive Analytics, Statistical Reporting, Social Determinants Of Health, Gerontology, Risk Analysis, Bayesian Statistics, Digital Transformation, Unsupervised Learning, Regression Analysis

    Earn a degree

    Degree · 1 - 4 Years

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Ciencia de Datos

    Skills you'll gain: Revenue Management, Data Ethics, Database Design, Large Language Modeling, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Biostatistics, Social Network Analysis, Sampling (Statistics), Time Series Analysis and Forecasting, Public Key Infrastructure, Predictive Analytics, Statistical Reporting, Social Determinants Of Health, Gerontology, Unsupervised Learning, Risk Analysis, Bayesian Statistics

    Earn a degree

    Degree · 1 - 4 Years

  • U

    University of London

    Graduate Diploma in Computer Science

    Skills you'll gain: Virtual Reality, Human Computer Interaction, Game Design, Mobile Development, Agile Software Development, Animations, Database Design, Event-Driven Programming, Responsive Web Design, Web Applications, Version Control, Incident Response, Natural Language Processing, Unsupervised Learning, Combinatorics, Node.JS, Scikit Learn (Machine Learning Library), Secure Coding, Generative AI, Full-Stack Web Development

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • U

    University of Illinois Urbana-Champaign

    The Future of Healthcare and Emerging Trends

    Skills you'll gain: Social Determinants Of Health, Health Equity, Digital Transformation, Business Modeling, Consumer Behaviour

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • U

    University of London

    Graduate Certificate in Computer Science

    Skills you'll gain: Virtual Reality, Human Computer Interaction, Game Design, Mobile Development, Agile Software Development, Animations, Database Design, Event-Driven Programming, Responsive Web Design, Web Applications, Version Control, Incident Response, Natural Language Processing, Unsupervised Learning, Combinatorics, Node.JS, Scikit Learn (Machine Learning Library), Secure Coding, Generative AI, Full-Stack Web Development

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • G

    Google Cloud

    Building Batch Data Pipelines on Google Cloud - 한국어

    Skills you'll gain: Dataflow, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Processing, Google Cloud Platform, Serverless Computing, Big Data, Apache Spark, Apache Hadoop, Cloud Storage, Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • U

    Universidad de los Andes

    Maestría en Ingeniería de Software

    Skills you'll gain: LLM Application, Dashboard, Supervised Learning, User Story, Unsupervised Learning, Test Automation, Process Analysis, Cloud-Native Computing, Continuous Deployment, Deep Learning, Design Thinking, API Design, Project Closure, Software Architecture, Internet Of Things, Angular, Android Development, User Experience Design, Machine Learning, Video Game Development

    Earn a degree

    Degree · 1 - 4 Years

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Inversiones y Finanzas Aplicadas

    Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, FinTech, Financial Statements, Business Valuation, Derivatives, Public Key Infrastructure, Customer Analysis, Social Determinants Of Health, Gerontology, Strategic Decision-Making, Portfolio Management, Risk Analysis, Credit Risk, Digital Transformation, Assertiveness, Governance, Object Oriented Programming (OOP), Financial Analysis, Presentations

    Earn a degree

    Degree · 1 - 4 Years

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

Customer Experience learners also search

User Experience
Beginner User Experience
User Experience Projects
Advanced User Experience
UX Design
UI
Beginner UX Design
Information Design
1…467468469470

In summary, here are 10 of our most popular customer experience courses

  • Mastering WidgetKit in SwiftUI 4, iOS 16 with Dynamic Island: Packt
  • Acelere a troca de conhecimento com o Agentspace: Google Cloud
  • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
  • Magíster en Ciencia de Datos: Pontificia Universidad Católica de Chile
  • Graduate Diploma in Computer Science: University of London
  • The Future of Healthcare and Emerging Trends: University of Illinois Urbana-Champaign
  • Graduate Certificate in Computer Science: University of London
  • Building Batch Data Pipelines on Google Cloud - 한국어: Google Cloud
  • Maestría en Ingeniería de Software: Universidad de los Andes
  • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok