• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Experience

Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Experience Course Catalog

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Large Language Modeling, Business Intelligence, Predictive Analytics, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Introduction to Programming with C#12 and .NET8

    Skills you'll gain: Version Control, Object Oriented Programming (OOP), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Integrated Development Environments, Computer Programming, Programming Principles

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    CyberPatriot

    Skills you'll gain: Ubuntu, Cybersecurity, Cyber Attacks, Microsoft Windows, Computer Security, Computer Security Awareness Training, Information Systems Security, Linux, Network Security, Cyber Security Policies, Virtualization, Linux Commands, Linux Administration, Data Ethics, Data Security, Virtualization and Virtual Machines, Hardening, Command-Line Interface, Operating System Administration, Virtual Machines

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Quick Start Guide to Large Language Models (LLMs): Unit 3

    Skills you'll gain: Large Language Modeling, Generative Model Architectures, Multimodal Prompts, Prompt Engineering, Deep Learning, Application Deployment, Reinforcement Learning, Image Analysis, Performance Tuning, Computer Vision

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    REST Assured Java - Creating a Book Store Application

    Skills you'll gain: Restful API, Authentications, Test Automation, Application Programming Interface (API), Test Case, Software Testing, Java, JSON, User Accounts

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Unreal Engine 5 - Sci-Fi Environment Design

    Skills you'll gain: Unreal Engine, Ideation, Virtual Environment, Prototyping, Post-Production, Augmented and Virtual Reality (AR/VR), Game Design, 3D Assets, Adobe Photoshop, Conceptual Design, Animation and Game Design, Design Elements And Principles, Creativity, Image Quality, Storytelling, Creative Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Integrating 3D Plants into Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Visualization (Computer Graphics), Animations

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    The Complete Guide to Apple IT Pro Certification (DEP-2025)

    Skills you'll gain: Apple software proficiency, Single Sign-On (SSO), Apple Hardware proficiency, Apple iOS, System Configuration, Network Performance Management, Network Administration, iOS Development, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Quick Start Guide to Large Language Models (LLMs): Unit 2

    Skills you'll gain: Prompt Engineering, LLM Application, Large Language Modeling, OpenAI, Responsible AI, AI Personalization, Cost Management, Artificial Intelligence, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Construire votre audience sur Facebook Audience Insights

    Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Clustering and Classification with Machine Learning in R

    Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Supervised Learning, R Programming, Applied Machine Learning, R (Software), Tidyverse (R Package), Machine Learning, Data Science, Ggplot2, Exploratory Data Analysis, Classification And Regression Tree (CART), Feature Engineering, Random Forest Algorithm, Data Processing, Statistical Programming, Predictive Modeling, Data Manipulation

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Einführung in Facebook Audience Insights

    Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

Customer Experience learners also search

User Experience
Beginner User Experience
User Experience Projects
Advanced User Experience
UX Design
UI
Beginner UX Design
Information Design
1…464465466…475

In summary, here are 10 of our most popular customer experience courses

  • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
  • Introduction to Programming with C#12 and .NET8: Packt
  • CyberPatriot: Packt
  • Quick Start Guide to Large Language Models (LLMs): Unit 3: Pearson
  • REST Assured Java - Creating a Book Store Application: EDUCBA
  • Unreal Engine 5 - Sci-Fi Environment Design: Packt
  • Integrating 3D Plants into Unreal Engine 5: Packt
  • The Complete Guide to Apple IT Pro Certification (DEP-2025): Packt
  • Quick Start Guide to Large Language Models (LLMs): Unit 2: Pearson
  • Construire votre audience sur Facebook Audience Insights: Coursera Project Network

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok