University of California, Davis
Specialization
University of Michigan
Course
Emory University
Course
Duke University
Course
University of California, Davis
Specialization
University of California, Davis
Specialization
University of Michigan
Course
University of Maryland, College Park
Specialization
Packt
Course
Skillshare
Specialization
Course
Course
The language used throughout the course, in both instruction and assessments.
Coursera Project Network
Skills you'll gain: Employee Onboarding, Relationship Building, Strategic Planning, Planning, Team Oriented, Goal Setting, Expectation Management, Conscientiousness, Professionalism, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours
Arizona State University
Skills you'll gain: Meeting Facilitation, Active Listening, Teamwork, Discussion Facilitation, Team Building, Team Management, Conflict Management, Constructive Feedback, Collaboration, Productivity, Expectation Management, Communication
Beginner · Course · 1 - 3 Months
University of California, Davis
Skills you'll gain: Team Leadership, Intercultural Competence, Organizational Leadership, Virtual Teams, Diversity and Inclusion, Cultural Diversity, Leadership, Leadership and Management, Cultural Sensitivity, Culture, Expectation Management, Decision Making
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, Technology Strategies, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management, Business Analysis, Expectation Management
Mixed · Course · 1 - 3 Months
University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks