• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Service

Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn career credentials while taking courses that count towards your Master’s degree.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Find the best Customer Service course for your goals

  • G

    Google Cloud

    Networking in Google Cloud: Hybrid and Multicloud - 日本語版

    Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing, General Networking, Network Infrastructure, Network Architecture, Wide Area Networks, Network Security, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - 简体中文

    Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Analysis, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Getting Started with Amazon DocumentDB (with MongoDB compatibility)

    Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Security Engineers - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Security, Cloud Computing, Security Controls, Security Engineering, Vulnerability Assessments, System Configuration

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Hybrid and Multicloud - Français

    Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing Architecture, Cloud Computing, General Networking, Network Routing, Wide Area Networks, Network Infrastructure, Network Security

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Responsible AI for Developers: Fairness & Bias - Polski

    Skills you'll gain: Responsible AI, Data Ethics, Service Design, Artificial Intelligence and Machine Learning (AI/ML), Data Integrity

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - 日本語版

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Google Cloud Platform, Firewall, Cloud Security, Network Troubleshooting, Infrastructure Security, Identity and Access Management, Threat Detection, Cloud Infrastructure

    Intermediate · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    The Future of Healthcare and Emerging Trends

    Skills you'll gain: Social Determinants Of Health, Health Equity, Digital Transformation, Business Modeling, Consumer Behaviour

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Load Balancing - 日本語版

    Skills you'll gain: Load Balancing, Hybrid Cloud Computing, Google Cloud Platform, Network Performance Management, Cloud Security, Network Routing, Performance Tuning, Distributed Denial-Of-Service (DDoS) Attacks

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Advanced assistant customization with fine-tuning and context

    Skills you'll gain:

    Advanced · Course

  • Status: Free Trial
    Free Trial
    M

    Meta

    Building Generative AI Apps with Llama

    Skills you'll gain:

    Advanced · Professional Certificate · 1 - 4 Weeks

Customer Service learners also search

customer experience
customer success
customer journey
customer insights
web services
customer analytics
service design
salesforce
1…331332333334

In summary, here are 10 of our most popular customer service courses

  • Networking in Google Cloud: Hybrid and Multicloud - 日本語版: Google Cloud
  • Work with Gemini Models in BigQuery - 简体中文: Google Cloud
  • Getting Started with Amazon DocumentDB (with MongoDB compatibility): Amazon Web Services
  • Gemini for Security Engineers - Bahasa Indonesia: Google Cloud
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
  • Networking in Google Cloud: Hybrid and Multicloud - Français: Google Cloud
  • Responsible AI for Developers: Fairness & Bias - Polski: Google Cloud
  • Networking in Google Cloud: Network Security - 日本語版: Google Cloud
  • The Future of Healthcare and Emerging Trends: University of Illinois Urbana-Champaign
  • Networking in Google Cloud: Load Balancing - 日本語版: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok