Inside Sales

Inside Sales is a sales strategy where selling occurs remotely or virtually, without direct customer contact. Coursera's Inside Sales catalogue teaches you about the key aspects of this strategy, which is increasingly becoming the norm in a digitally-connected world. You'll learn about techniques for effective communication, rapport-building, lead generation, pipeline management, and closing deals over virtual platforms. You'll also gain insights into customer relationship management (CRM) systems, sales analytics, and negotiation techniques. This knowledge will equip you to thrive in roles such as sales representative, account manager, or business development executive, among others.
4credentials
12courses

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  • Sales Operations Specialist

    This role has a £29,085 median salary ¹.

    Sales Operations Specialist

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    A Sales Operations Specialist optimizes sales processes, analyzes data, and manages CRM systems, forecasting, and reporting to enhance efficiency.

    This role has a £29,085 median salary ¹.

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Results for "inside sales"

  • Status: Free Trial

    Coursera Instructor Network

    Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Personalization, HubSpot CRM, Business Process Automation, Automation, Customer Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial

    Dell

    Skills you'll gain: Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Communication, Solution Selling, Computer Hardware, Software As A Service

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Dell

    Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Inside Sales, Customer Analysis, Technical Sales, Outside Sales, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    HubSpot Academy

    Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking

    Beginner · Course · 1 - 3 Months

What brings you to Coursera today?

Leading partners

  • HubSpot Academy
  • Dell
  • West Virginia University
  • Universidade de São Paulo
  • University of Maryland, College Park