Customer Data Management

Customer Data Management is a strategic approach to collecting, storing, managing, and using customer information to improve business operations, make data-driven decisions, and enhance customer service. Coursera's Customer Data Management catalogue teaches you all the necessary skills and techniques to effectively handle customer data. You'll learn about various data collection methods, data storage solutions, analytics tools, and privacy regulations to ensure data compliance. Additionally, you'll learn how to use customer data to predict trends, personalize marketing efforts, and improve customer experiences. This skill is indispensable for roles such as marketing managers, data analysts, customer service managers, and anyone dealing with customer information.
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26courses

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Results for "customer data management"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Debugging, Integrated Development Environments, Data Validation, Web Applications, Scripting, Development Environment, Object Oriented Programming (OOP), Django (Web Framework), Web Development, Development Testing, Customer Data Management, Data Structures, Program Development, Scripting Languages, Business Logic, Financial Data, User Interface (UI), Python Programming, Software Development Methodologies, Command-Line Interface

  • Status: Free Trial

    Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer

  • Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Data Science, Data Analysis, Data Manipulation, Applied Machine Learning

  • Status: Preview

    Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

  • Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

  • Status: Preview

    Skills you'll gain: Brand Management, Branding, Marketing, Customer Relationship Management, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Customer Data Management, Market Dynamics, Target Market, Market Analysis, Digital Media Strategy

  • Status: Preview

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard, Excel Macros, Microsoft 365, Data Visualization, Pivot Tables And Charts, Spreadsheet Software, Productivity, Productivity Software, Data Analysis, Workflow Management, Generative AI Agents, Automation, Artificial Intelligence, Data Cleansing, Customer Data Management, Generative AI, Data Management, Leadership Development

  • Skills you'll gain: Google Gemini, Customer Analysis, Machine Learning Methods, Artificial Intelligence, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

  • Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

  • Status: Free Trial

    Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation

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