Consultative Selling

Consultative Selling is a sales technique that prioritizes relationships and open dialogue to identify and provide solutions to a customer's needs. It's a strategy that puts the salesperson in the role of a trusted advisor, rather than a mere product pusher. Coursera's Consultative Selling catalogue teaches you the core principles and methodologies of this approach. You'll learn how to listen effectively, ask the right questions, understand and empathize with clients' challenges, and offer appropriate solutions. Additionally, you'll understand how to build long-term customer relationships, manage sales processes, navigate complex sales situations, and enhance negotiation skills. This skill is crucial for sales professionals, business developers, and anyone involved in customer-facing roles.
3credentials
15courses

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Results for "consultative selling"

  • Packt

    Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

    Intermediate · Course · 1 - 3 Months

  • Status: Preview

    Fundação Instituto de Administração

    Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Training, Sales Presentation, Customer Relationship Management, Prospecting and Qualification, Value Propositions, Overcoming Objections, Negotiation, Needs Assessment

    4.8
    Rating, 4.8 out of 5 stars
    39 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Underwriting, Consultative Selling, Commercial Laws, Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    34 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial

    UBITS

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.4
    Rating, 4.4 out of 5 stars
    7 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Sales Presentations, Brainstorming, Selling Techniques, Marketing Communications, Business Correspondence, Advertising, Business Marketing, Promotional Strategies, Presentations, Consultative Selling, Persuasive Communication, Employee Surveys, Product Promotion, Communication Strategies, Vocabulary

    4.7
    Rating, 4.7 out of 5 stars
    685 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial

    UBITS

    Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing

    Intermediate · Course · 1 - 3 Months

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