Business Process Management

Business Process Management (BPM) is a systematic approach to making an organization's workflow more effective, efficient, and adaptable. Coursera's BPM catalogue teaches you all about the techniques and tools for methodical operational management. You'll learn everything from process modeling, analysis, and design, to process performance measurement and automation. Navigate the complexities of business process life cycle and improvement to drive strategic objectives and operational performance. Master the tools and methodologies such as Six Sigma, Lean, and Total Quality Management (TQM) that help businesses optimize their processes and boost profitability.
9credentials
22courses

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Results for "business process management"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Data Storytelling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Sales Presentation, Google Gemini, Sales Strategy, ChatGPT, Product Management, Generative AI, Sustainable Development, Data Ethics, Customer Relationship Management (CRM) Software, Innovation, Environmental Social And Corporate Governance (ESG), Product Knowledge

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, AI Product Strategy, ChatGPT, Market Opportunities, Scalability, Product Management, Business Strategy, Innovation, Product Development, AI Personalization, Product Requirements, Product Knowledge

  • Status: Free Trial

    Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Google Gemini, AI Product Strategy, Workflow Management, ChatGPT, Market Opportunities, Scalability, Product Management, Generative AI, Sustainable Development, Data Ethics, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Organizational Change, Stakeholder Engagement, Google Gemini, Anthropic Claude, Sustainable Development, Data Ethics, Leadership, Generative AI, Robotic Process Automation, Corporate Sustainability, Sustainability Reporting, Strategic Planning

  • Status: Preview

    University of Pennsylvania

    Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Process Management, Return On Investment, Customer Analysis, Customer Retention, Business Modeling, Resource Allocation, Customer experience improvement

  • Status: New
    Status: Free Trial

    Skills you'll gain: Business Process Modeling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, Process Analysis, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Data Ethics, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy

  • Status: Preview

    Banco Interamericano de Desarrollo

    Skills you'll gain: Water Sustainability, Strategic Leadership, Water Resource Management, Sanitation, Sustainable Development, Governance, Innovation, Corporate Strategy, Business Process Management, Business Process, Entrepreneurship, Business Transformation, Process Optimization, Operational Efficiency, Operational Data Store

  • Status: New
    Status: Free Trial

    Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Solution Architecture, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Competitive Analysis, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

  • Status: Free Trial

    Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Intelligence, Business Process, Business Planning, Stakeholder Analysis, Business Process Management, Requirements Elicitation, Analysis, Information Technology, Agile Methodology, Planning, Governance, Information Management, Adaptability

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Business Process Management, Design Thinking, Business Strategies, Customer experience strategy (CX), Product Development, Emerging Technologies

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Leading partners

  • Starweaver
  • Illinois Tech
  • Politecnico di Milano
  • Rutgers the State University of New Jersey
  • Universidad de Palermo
  • University of Michigan
  • Banco Interamericano de Desarrollo
  • EDUCBA