Gain the knowledge and skills you need to advance.
This role has a £26,266 median salary ¹.
A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,266 median salary ¹.
Offered by
This role has a £31,558 median salary ¹.
A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
This role has a £31,558 median salary ¹.
Offered by
Georgia Institute of Technology
Specialization
University of Colorado Boulder
Specialization
University of Washington
Specialization
University of Washington
Course
Georgia Institute of Technology
Specialization
University of Pennsylvania
Course
The University of Sydney
Specialization
University of Colorado Boulder
Specialization
Board Infinity
Course
University of Minnesota
Course
Course
University of Colorado System
Specialization
The language used throughout the course, in both instruction and assessments.
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks
LearnKartS
Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Influencing, Emotional Intelligence, Persuasive Communication, Interpersonal Communications, Communication, Non-Verbal Communication, Communication Strategies, Public Speaking, Business Communication, Professionalism, Conflict Management, Business Correspondence, Teamwork, Virtual Teams, Self-Awareness, Adaptability
Beginner · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Negotiation, Proposal Writing, Presentations, Sales Presentation, Verbal Communication Skills, Persuasive Communication, Event Planning, Peer Review, Business Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Business Correspondence, Professional Networking, Data Visualization, English Language, Setting Appointments
Intermediate · Specialization · 3 - 6 Months
University of Washington
Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Communication, Storytelling, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Drive Engagement, Action Oriented, Communication Strategies, Target Audience, Writing, Non-Verbal Communication, Composure, Leadership
Beginner · Specialization · 3 - 6 Months
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making
Mixed · Course · 1 - 3 Months
University of London
Skills you'll gain: Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Interpersonal Communications, Executive Presence, Emotional Intelligence, Composure, Respiration, Stress Management
Beginner · Course · 1 - 4 Weeks
Coursera Instructor Network
Skills you'll gain: Interviewing Skills, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Professionalism, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Composure, Self-Awareness
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication
Mixed · Course · 1 - 4 Weeks
Packt
Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication
Intermediate · Specialization · 1 - 3 Months
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Constructive Feedback, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Creativity
Beginner · Specialization · 3 - 6 Months
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Business Writing, Verbal Communication Skills, Business Correspondence, Public Speaking, Cultural Diversity, Professional Networking, Cultural Sensitivity, English Language, Vocabulary, Intercultural Competence, Language Learning, Communication, Interpersonal Communications, LinkedIn, Writing, Business Communication, Instagram, Concision
Beginner · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Public Speaking, Engineering Documentation, Business Communication, Concision, Crisis Management, Scientific Visualization, Persuasive Communication, Interpersonal Communications, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Writing, Technical Documentation
Beginner · Specialization · 3 - 6 Months