Service Level

Service Level is a measure of the performance of a system, centered around its availability and responsiveness. Coursera's service level catalogue teaches you the core principles of maintaining and improving the quality and efficiency of services, in line with customer expectations and business objectives. You'll learn about key components like Service Level Agreements (SLAs), Key Performance Indicators (KPIs), service level management, and service level reporting. Additionally, the curriculum teaches how to monitor, measure, and optimize service levels in various contexts, from IT and telecommunications to customer support and logistics, making you well-versed in managing the operational dynamics of different industries.
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Results for "service level"

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: International Finance, Supply Chain Planning, Supply Chain Management, Market Opportunities, Economic Development, Logistics Management, Business Marketing, Cultural Diversity, Payment Systems, Financial Trading, Human Resources Management and Planning, Law, Regulation, and Compliance, Cultural Sensitivity, Strategic Decision-Making, Generally Accepted Accounting Principles (GAAP), B2B Sales, Marketing Strategies, World History, Business Strategy, Service Level

  • Status: Free Trial

    Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Inventory and Warehousing, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making

  • Status: New
    Status: Free Trial

    Cisco Learning and Certifications

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level, Border Gateway Protocol, Network Planning And Design, Network Routing, Network Routers, Computer Networking, Network Architecture, Servers

  • Status: New
    Status: Free Trial

    Cisco Learning and Certifications

    Skills you'll gain: Network Performance Management, Wide Area Networks, TCP/IP, Network Routing, Network Monitoring, Performance Tuning, Network Administration, Network Infrastructure, Network Protocols, Telecommunications, Service Level, System Configuration

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

  • Status: Free Trial

    Skills you'll gain: Google Cloud Platform, Google App Engine, Load Balancing, Site Reliability Engineering, Cloud Infrastructure, Identity and Access Management, Microservices, Kubernetes, Service Level, Software Design Patterns, Big Data, Serverless Computing, CI/CD, Managed Services, Infrastructure As A Service (IaaS), Virtual Machines, Cloud Applications, Infrastructure as Code (IaC), Cloud Storage, Cloud API

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Inventory Management System, Inventory Control, Inventory and Warehousing, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Forecasting, Customer Service, Cost Management, Operations Research, Statistical Methods

  • Skills you'll gain: Service Level, Application Performance Management, Google Cloud Platform, System Monitoring, Cloud Management, Event Monitoring, Identity and Access Management, Performance Tuning, Continuous Monitoring, Data Access, Query Languages

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: Service Level, Performance Testing, Software Engineering, Data Architecture, Web Applications, Software Architecture, Scalability, Functional Requirement, Distributed Computing, Databases, Microservices, Acceptance Testing, Application Deployment, Predictive Modeling, Application Development, Application Performance Management, Software Testing, Development Testing, System Design and Implementation, Big Data

  • Status: New
    Status: Preview

    IESE Business School

    Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Business Process, Workflow Management, Strategic Decision-Making, Capacity Management, Prioritization, Service Level, Resource Utilization, Innovation

  • Status: Free Trial

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

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  • Google Cloud
  • University of Colorado Boulder
  • Amazon Web Services
  • Cisco Learning and Certifications
  • Codio
  • Fundação Instituto de Administração
  • Packt
  • University of California, Irvine