Hotels and Accommodations

Hotels and Accommodations involve providing lodging services while ensuring guest satisfaction and operational efficiency. This skill requires knowledge of front desk operations, housekeeping, and event coordination. Hospitality professionals manage staff, maintain facilities, and optimize guest experiences. Effective hotels and accommodations management enhance customer satisfaction, brand loyalty, and profitability.
2credentials
7courses

Related skills

Most popular

Trending now

New releases

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Learn from top instructors with graded assignments, videos, and discussion forums.
Get in-depth knowledge of a subject by completing a series of courses and projects.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Results for "hotels and accommodations"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

  • Status: Free Trial

    Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

  • Status: New
    Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries

  • Status: Preview

    Skills you'll gain: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand

  • Status: New
    Status: Preview

    Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

  • Status: Preview

    Universitat Autònoma de Barcelona

    Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Peer Review, Language Learning, Setting Appointments, Cultural Sensitivity, Hotels and Accommodations, Oral Expression, Verbal Communication Skills, Guest Relations, Greeting Customers, Travel Arrangements, Telephone Skills, Business Communication, Bilingual (Spanish/English), Business Correspondence, Constructive Feedback, Cultural Diversity, Oral Comprehension, Language Competency, Hospitality, Vocabulary

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Hotels and Accommodations, Travel Arrangements, Business Communication, Oral Comprehension, Language Learning, Hospitality, Vocabulary, Oral Expression, Verbal Communication Skills, Food and Beverage, Cultural Sensitivity

  • Status: Free Trial

    Skills you'll gain: Marketing Planning, Market Analysis, Strategic Marketing, Marketing Management, Market Dynamics, Case Studies, Consumer Behaviour, Hospitality Management, Marketing Strategy and Techniques, Customer Analysis, Product Marketing, Plan Execution, Marketing Analytics, Marketing Communications, Competitive Analysis, Brand Strategy, Hotels and Accommodations, Return On Investment

What brings you to Coursera today?

Leading partners

  • Arizona State University
  • Starweaver
  • Dubai College of Tourism
  • EDHEC Business School
  • IE Business School
  • Universidad de Palermo
  • Universitat Autònoma de Barcelona