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Results for "call center experience"
- Status: Free Trial
University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies
- Status: Free Trial
Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation
- Status: Free
Coursera Project Network
Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service
Coursera Project Network
Skills you'll gain: User Experience, Persona (User Experience), User Interface (UI) Design, User Flows, User Experience Design, Usability, Visualization (Computer Graphics), User Centered Design
Coursera Project Network
Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
- Status: Free
DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Unstructured Data, Generative AI Agents, Query Languages, SQL, Web Services, Prompt Engineering, Application Development, Database Management, Application Programming Interface (API), Data Processing
Google Cloud
Skills you'll gain: Data Import/Export, Google Cloud Platform, Data Pipelines, Security Information and Event Management (SIEM), Data Sharing, Cloud Security
Google Cloud
Skills you'll gain: Cloud Management, Cloud Security, Vulnerability Assessments, Vulnerability Management, Security Management, Security Controls, Google Cloud Platform, Configuration Management
In summary, here are 10 of our most popular call center experience courses
- Learning Experience Design: Orientation to the Profession: University of Michigan
- User Experience in Game Design: Epic Games
- Create a services customer satisfaction process: Coursera Project Network
- Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
- GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network
- Introduction to User Experience Principles and Processes: University of Michigan
- AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera Project Network
- Get Started with User Experience (UX) Design in Miro: Coursera Project Network
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- Function-Calling and Data Extraction with LLMs: DeepLearning.AI